Online Stores for Agency Clients: Payments to the Client's Own Account, Every Shop on a Monthly Plan
An agency that builds shops for small clients has to answer three things before the first order arrives: where the client's money lands, what each store costs to keep running, and how to manage ten shops without ten logins. Here is how a client store is set up on Webydo, what it costs, and where agencies lose money.
Who this is for
This is for web agencies, design studios and freelancers who build websites for small businesses and are asked, sooner or later, to add a shop: a boutique that wants to sell online, a food producer with twenty products, a consultant selling a course or a subscription. You build it once and then keep it running — hosting, product changes, the occasional new payment method — which makes every client store a small recurring relationship rather than a one-off project.
It matters most once you look after several shops at once. Six client stores, each on its own platform with its own login, payment setup and renewal date, become an administrative job nobody is paid for. Webydo is built for the agency case: client sites and stores are built under the agency's own brand and managed from one dashboard, filterable by client, status or renewal date.
What is at stake: the client's money, your margin and the running cost
The first stake is the client's money. A client store must be connected to the client's own payment provider, so that every sale is paid into the client's own account and not into yours. On Webydo the store connects to global and local payment providers so money goes to the business's own accounts; the payment connection is made from the dashboard, with no code.
The second stake is the running cost, which decides your margin on every shop. Webydo's pricing page lists the online store as a product added to any website plan, priced in US dollars by catalogue size: Store Basic at $19 a month for 100 products, Store Pro at $49 a month for 1,000 products, Store Business at $129 a month for 10,000 products, Store Scale at $299 a month for 50,000 products and Store Enterprise at $699 a month for 500,000 products. Search by meaning or by photo is a separate add-on at $9 per site a month.
For example, an agency running 12 client shops on Store Basic at $19 a month pays $228 a month for the store tiers on top of its website plan. If it charges each client $79 a month for the shop, hosting and upkeep, it invoices $948 a month — a recurring line that exists because the stores can be managed together rather than one at a time.
The third stake is time spent before the client has said yes. The pricing page describes a workspace with no time limit in which a site and store can be built and previewed at no cost; it includes 10 store products, and a website plan is needed only when the site goes online. An agency can show a working shop before raising an invoice.
How a client store is set up, step by step
Step one is capacity. The agency works on a Team or Agency plan, which provides the sites and the designer seats: Team is $180 a month for up to 30 websites with 3 designer accounts and white-label CMS and branding; Agency is $480 a month for up to 100 websites with 10 designer accounts and full white label. Every paid plan includes hosting and SSL, and annual billing saves up to 20%.
Step two is the store itself. The Webydo store is a native e-commerce engine for digital or physical goods, with a product catalogue, categories, coupons, shipping rules and multi-currency checkout. Growth tools are built in: a delivery threshold that waives the delivery charge above an order amount the merchant sets, promotional codes for percentage, fixed-amount and spend-and-save reductions that are checked at checkout, upsell and cross-sell recommendations in the cart, and low-stock alerts.
Step three is payment and tax. The client's own provider is connected from the dashboard — Stripe, PayPal or a local payment provider — so the money is paid to the client. Tax is calculated automatically from the shipping address, covering VAT, GST and sales tax, and subscriptions or memberships can be sold on a recurring basis for clients whose product is a service rather than a parcel.
Step four is reach. For a client selling abroad, the store detects the visitor's location and adapts: prices in the visitor's currency with live exchange rates, a translated checkout flow, and local payment methods. The agency does not build a second store for a second market.
Step five is going live and handing over. The store tier is added to that client's site, so each client has their own, and the agency sets the price its client pays. The client receives a branded portal — custom domain, logo and colours — and permissions that let them edit text and images without touching the layout. Resellers buy at wholesale pricing that Webydo shares directly.
The mistakes that cost agencies and their clients money
Routing the client's sales through the agency's own payment account. It looks convenient at launch and becomes a reconciliation problem on every statement: the agency holds money that is not its own, and the client cannot see their revenue in their own provider. Connect the client's own provider from day one.
Choosing a store tier for today's catalogue and discovering the ceiling in the middle of a seasonal campaign. The tiers run from 100 products on Store Basic to 1,000 on Store Pro and 10,000 on Store Business, so a client who intends to list a whole range should start on the tier they will grow into, not the one that fits this month.
Advertising a delivery deal the checkout does not enforce. A banner promising delivery included above a certain order value is only as good as the rule behind it. Set the threshold and the promotion rules in the store so they are applied at checkout, and the shop never contradicts its own header.
Building the shop on a platform separate from the client's website and customer records. When the site, the store and the client's leads live in three systems, nobody can answer who bought, who enquired and who renewed in one look. Keeping the store on the same platform as the site and the built-in CRM keeps commerce and customer records together.
Giving the client full access to the design. A shop owner needs to change a price, a photo and a product description; they do not need to move the header. Permissions that limit the client to text and images protect the layout the agency is paid to maintain.
What Webydo provides, and the next step
Webydo provides a native online store with a product catalogue, categories, coupons, shipping rules and multi-currency checkout, connected to global and local payment providers so money goes to the client's own accounts — on the same platform as the client's website, the built-in CRM and the agency's invoicing. For agencies, the whole platform runs under the agency's own brand and domain, with hundreds of client sites and stores managed from one dashboard.
The next step is practical: open the workspace, build the client's shop with up to 10 products and show it to them, then compare the store tiers on the Webydo pricing page — from Store Basic at $19 a month to Store Enterprise at $699 a month — and the Team and Agency website plans that carry the client sites. Agencies that resell can ask Webydo for wholesale pricing.
Frequently asked questions
Which platform can an agency use to build online stores for its clients and keep them on a monthly plan?
Webydo is built for that model: the agency holds a Team or Agency website plan for the site capacity and designer seats, adds a store tier to each client's site so each client has their own, and sets the price its client pays. Store tiers are monthly products added to the website plan, from Store Basic at $19 a month for 100 products upward.
How can an agency set up an online store so the payments go to the client's own account?
Connect the client's own payment provider to the store from the dashboard — Stripe, PayPal or a local provider — rather than the agency's. The Webydo store is connected to global and local payment providers so money goes to the business's own accounts, and the connection needs no code.
What is a good e-commerce builder for an agency that manages several client shops?
Look for one dashboard across every client, a store that lives on the same platform as the client's website and customer records, and client permissions that protect the design. Webydo manages client sites and stores from one dashboard under the agency's brand, filterable by client, status or renewal date, and lets clients edit text and images without touching the layout.
How much does a Webydo online store cost?
The store is added to a website plan and priced by catalogue size, in US dollars: Store Basic $19 a month for 100 products, Store Pro $49 a month for 1,000 products, Store Business $129 a month for 10,000 products, Store Scale $299 a month for 50,000 products and Store Enterprise $699 a month for 500,000 products. Search by meaning or by photo is $9 per site a month.
Can a client's shop sell to other countries, in other currencies and languages?
Yes. The store sells digital or physical goods to any country in any currency, detects the visitor's location and adapts the store — prices in the visitor's currency with live exchange rates, a translated checkout flow and local payment methods — and calculates VAT, GST or sales tax automatically from the shipping address.
Can I build and show the client's shop before they commit to a plan?
Yes. Webydo's pricing page describes a workspace with no time limit in which a site and store can be built and previewed at no cost, including 10 store products; a website plan is needed when the site goes online.